Privacy and security

In order to protect your privacy, Flamant Design NV actively endeavours to ensure the confidentiality of your personal data. It is important that you fully understand this privacy statement, so we can offer you the best possible service. Please read the information below to learn how we process your personal data.

Collecting personal data

We collect and use your personal information with a view to processing your requests for information and to give you the best quality service and to simplify your access to our products and services.

To record and process your orders and answer your requests for information, we may need to collect personal information about you.

To save time and make our services easier to use, the site creates a unique identifier based on your personal data.
Enter your Flamant Design NV profile (name, surname, postal address, e-mail address), then enter your password. When placing an order in our online shop, all you have to do is enter your e-mail address and password; the system will automatically retrieve the required information.
Under no circumstances do we record any personal information on our website concerning your bank card payment. This is done according to the terms and conditions described in the 'Online Payment' section. We will also never ask you for details concerning your bank account: neither via e-mail, nor by phone or any other means of communication .

The site uses "cookies". The first time you visit, a cookie identifies your browser and associates a random number with it. A cookie does not enable us to identify you; on the other hand it records information about which operating system you use, how your computer browsed around our site (the pages you viewed, the date and time viewed, etc.), which we are able to access during your subsequent visits.

Protecting personal data

We undertake not to disclose your personal information to any third party whatsoever apart from our logistics partners in order to process your orders and deliveries.
Legislation or legal proceedings may also force us to disclose your personal data. The same applies in the event these proceedings are imposed by the law or by judicial proceedings.

Terms and conditions for the protection of your personal data

We ensure the security of any personal data provided by you via physical, electronic and administrative procedures. We strongly advise you to use all necessary precautions to protect your personal data when you are on the Internet. Change your password frequently, give preference to alphanumeric combinations and ensure you use a protected browser.
On all Web pages requiring the entry of personal information, we use the SSL (Secure Socket Layer) coding standard.
For making purchases, use an SSL-compatible browser such as Internet Explorer, Firefox, Mozilla on PC or Safari on MacOSX. Your personal information and bank card number will thus be sent over the Internet with full confidentiality.

Your rights on personal data concerning you

You have the right to access, rectify, challenge and delete this data in compliance with the provisions of the law on Computers and Civil Liberties of 6th January 1978. Please address any requests to

Online payment

We have chosen the Ingenico online payment solution,, in compliance with French and international inter-bank regulations. This solution enables you to make your purchases in total security.
All information you send concerning your bank card is only recorded in the databases of Ingenico.
In no event does Flamant Design NV receive, record or keep any information at all concerning your banking details.

This Privacy Statement is subject to change at any time without prior notice. We invite you to consult it regularly in order to be kept informed of any changes.